Privacy Policy
Versailles Health and Wellness Clinic PLLC
Effective Date: August 4, 2025
Contact: info@versailleshealthandwellness.com
1. Introduction
Versailles Health and Wellness Clinic PLLC ("we," "us," or "our") is committed to protecting the
privacy and security of your personal and health information. This Privacy Policy outlines how we
collect, use, disclose, and safeguard your information in accordance with the Health Insurance
Portability and Accountability Act (HIPAA) and other applicable privacy laws.
This policy applies when you interact with us through our website, Jane App booking system, text
messages, phone calls, emails, in-person visits, or any other method of communication.
2. Information We Collect
When you use our services or contact us, we may collect the following:
- Personal Identifiable Information (PII): Full name, address, phone number, email, date of birth.
- Health Information (PHI): Medical history, treatment records, diagnosis, progress notes, lab results.
- Images: Photographs taken before, during, or after treatments for clinical, educational, or
marketing purposes - only with your explicit written consent.
- Billing & Payment Information: Insurance details, credit card or other payment method data.
- Usage Data: Browser data, device type, IP address, and interactions with our website (via Google
Analytics and cookies).
3. How We Use Your Information
We use your information to:
- Provide medical and wellness services tailored to your needs.- Schedule and confirm appointments via Jane App.
- Send appointment reminders and updates through text, email, or phone.
- Process payments and insurance claims.
- Track treatment progress, including image documentation (with consent).
- Analyze website and service usage to improve patient experience.
- Comply with legal, regulatory, and professional obligations.
4. Communication Consent
By providing your phone number and email, you consent to receive appointment reminders,
follow-up messages, promotional content, or billing notices via text messages, calls, and emails.
Standard messaging rates may apply.
You may opt out at any time by contacting us or following instructions in the communication.
5. Image Storage and Consent
We may collect photographs or videos as part of your treatment journey (e.g., before/after pictures
for procedures like Botox, PRP, vein therapy, or PDO threads). These will only be used for:
- Clinical records and progress tracking.
- Educational materials and provider training.
- Marketing content (website, social media, ads) - only with your signed photo release form.
You may revoke consent for marketing use at any time by contacting us.
6. Our Services
We provide non-surgical, physician-led treatments, including but not limited to:
- Hair Restoration (PRP, Exosomes, Microneedling)
- Facial Aesthetics (Botox, Fillers, PDO Threads, Kybella, Non-Surgical Rhinoplasty)
- Vein Therapy (Radiofrequency Ablation, Laser, Sclerotherapy, Phlebectomy)
- Body Contouring (Injectables, Fat Dissolving Agents)- Hormone Optimization (HRT for men and women)
- Weight Loss Support
- Telehealth Services & Labs
- Regenerative Medicine & Skincare Support
7. HIPAA Compliance and Data Protection
We take privacy seriously. Your health information is protected using:
- HIPAA-compliant procedures and training
- Role-based access and staff confidentiality agreements
- Secure servers, encryption, firewalls, and device controls
- Third-party vendors (like Jane App) that meet HIPAA business associate agreement standards
We do not share or sell your personal information without your permission unless required by law.
8. Third-Party Tools and Disclosures
We may share necessary information with trusted vendors for services such as:
- Jane App (scheduling and intake forms)
- Stripe or other processors (payment)
- Labs or imaging centers (clinical coordination)
- Google Analytics (site analytics)
These vendors are required to protect your information per their own privacy standards and, where
applicable, via Business Associate Agreements (BAA).
9. Cookies and Tracking Technologies
We use cookies and Google Analytics to:
- Understand user behavior
- Optimize website experience
- Track site performanceYou may disable cookies via your browser settings or opt out of Google Analytics tracking using the
opt-out browser add-on.
10. Your Rights
You have the right to:
- Access and obtain a copy of your health records
- Request corrections or updates
- Limit disclosures
- Revoke communication or photo release consents
- File a complaint if you believe your privacy rights were violated
To exercise your rights, contact us at:
info@versailleshealthandwellness.com
11. Policy Updates
We may revise this Privacy Policy from time to time. Updates will be posted on our website with the
new Effective Date.
We encourage you to review this policy periodically to stay informed about how we protect your
data.
12. Contact Us
Versailles Health and Wellness Clinic PLLC
Email: info@versailleshealthandwellness.com